Kitty, SE London
“Jo was there for us every step of the way from the initial fact finding, to choosing the right mortgage for us, to getting our insurance sorted. She was always there for us no matter how trivial our questions were and she always went the extra mile. She made it a very easy and relaxed process. Please keep providing the service that you are giving.”
“Jo came recommended to us and she held our hands and guided us through every step of the process. Her customer service was exemplary and was the bench mark we used against everyone else we utilised in the process. No one came close to her. I would thoroughly recommend her.”
“I approached Jo to help us with mortgage advice. Jo was great from the outset – really knowledgeable, helpful and approachable. Jo knows what she is taking about and I trusted her judgement as she is very experienced.
Our situation was slightly more complicated than others due to my husband being self employed and me not being in my current role for over 3 months. Jo knew the products and lenders and got us a great deal. I asked Jo to recommend a conveyancing solicitor which she did. I have been so impressed with the recommendation and delight to say that we exchanged today – 5 weeks after putting in an offer.”
“Jo was very helpful right from the beginning. She was professional and informative in our meeting and supportive right the way through. She was happy to answer my phone calls anytime and made us feel confident with our circumstances. Thanks to her we have been able to get on the property ladder which we are very grateful for.”
“Jo was brilliant, she had knowledge of all lenders processes and was able to recommend a lender who would complete our application in the desired timescales.”