Jo originally helped us secure the first mortgage when buying our property. When our initial 2-year fixed term was close to expiring, we contacted her again to advise us on what would be the best option for re-mortgaging. Jo considered our up-to-date requirements and circumstances carefully, clarified all our assumptions and expectations, and suggested a best course of action. We followed Jo’s expert advice, and managed to reduce our mortgage term by 13 years! Jo handled the whole application process with the new lender for us as well. Jo is extremely efficient, responsive and the whole process is very smooth.
We originally used Jo’s service 2 years ago when we were first time buyers. All was explained in detail and Jo would be the first to communicate progress or provide information before we got an opportunity to chase. She gave more than one option with pros and cons for each. As first time buyers who had never had a mortgage before this was invaluable. The time came to remortgage and Jo contacted us to start the process. Again, Jo was on hand to help is get the best remortgage deal available to us. We discussed LTV, property value and potential to increase our equity in order to get a lower percentage. What I liked most is that we were able to go through each scenario instantly which enabled us to compare the providers and deals and make a decision there and then. We did try one of those mortgage brokers advertised on TV and the experience was awful. We will be using Jo’s expertise and service again for sure when our current deal is due to end.
Jo helped us secure our mortgage and arrange our home and protection insurance. We were very happy with the service we received and would highly recommend Jo for her responsiveness, clear advice and continued support throughout the whole process of buying our first home.
Rebecca, South London
Thanks so much Jo for your friendly advice from the offset. We felt in safe hands and 100% comfortable with the whole process – which is often very stressful! We’re very happy with the end result and with our new home!
Anna, South London
We really would have struggled to negotiate our mortgage options without Jo’s input and as first time buyers with specific requirements due to one of us being in the UK on a visa and with limited credit history, it was invaluable to have someone to turn to with all our doubts and concerns. She was happy to answer our endless stream of questions and gave good sound advice customised to our situation in a very timely manner.