We originally used Jo’s service 2 years ago when we were first time buyers. All was explained in detail and Jo would be the first to communicate progress or provide information before we got an opportunity to chase. She gave more than one option with pros and cons for each. As first time buyers who had never had a mortgage before this was invaluable. The time came to remortgage and Jo contacted us to start the process. Again, Jo was on hand to help is get the best remortgage deal available to us. We discussed LTV, property value and potential to increase our equity in order to get a lower percentage. What I liked most is that we were able to go through each scenario instantly which enabled us to compare the providers and deals and make a decision there and then. We did try one of those mortgage brokers advertised on TV and the experience was awful. We will be using Jo’s expertise and service again for sure when our current deal is due to end.

Mario, Enfield